CUSTOMER SERVICE:
CARE@FARMERS-DAUGHTER.COM
CONTACT THE FOUNDERS FOR COLLABORATION OR PRESS OR WHOLESALE OPPORTUNITIES
INFO@FARMERS-DAUGHTER.COM
(NOT A CUSTOMER SERVICE EMAIL YOU WILL BE IGNORED USE THE CARE@FARMERS-DAUGHTER.COM EMAIL FOR CUSTOMER SERVICE HELP <3)
FAQ
I just bought from the new drop, when can I expect my order to arrive?
Typically, we take about a month to produce items from new drops. From there, we ship out as fast as we can. Sometimes items take longer. Feel free to check with care@farmers-daughter.com if you have questions about your order's production timeline.
I sent an email to care@farmers-daughter.com, when can I expect a response?
Our office hours are Monday through Wednesday 11:30 AM - 5 PM PST. Please allow up to 24 hours for an email response on weekdays. Any and all emails sent Wednesday evening-Sunday will be answered on Monday. If you sent
Customs
Farmer's Daughter pays an extra $5 USD for every international order shipping label to cover any taxes/duties/customs, however, if the taxes/duties/customs do cost more than $5 USD the customer is responsible for the cost.
What is your return policy?
Due to the exclusive nature and high demand of the merchandise, all sales are final. Stock is not available for size corrections and/or exchanges. If your item arrived damaged, please contact care@farmers-daughter.com.
How can I make a modification on my order?
Please check that your chosen product sizing that you are submitting is correct as it cannot be modified or changed. As orders cannot be modified, they can only be canceled if there are critical errors in your order. If you’re requesting an address change, and your order has not been shipped, we are able to update your shipping address. Please email us ASAP at care@farmers-daughter.com with your order number and the address you wish to change delivery to.
If your package has shipped we unfortunately cannot make any changes to your order once it has gone out. Please contact the mail courier as they may be able to change your delivery address ASAP!
How do I care for my Farmer’s Daughter products?
To ensure your items last as long as you want them to, please be sure to machine wash cold and tumble dry on low or hang dry. Any garment that has a screen-printed design on the front we recommend you spot clean the graphic and wash inside out.